Partner, customer experience
Our team is comprised of experts with many years of successful hands-on work experience at major international and Russian companies
Partner, organizational transformation
Managing partner, strategy and sales
More than 15 years of work on key roles in Russian and international companies. Vladimir has experience in market research, efficiency improvement and business process optimization
He worked on various positions at consulting department of PricewaterhouseCoopers, held management positions at En+ Group, RUSNANO
8 years of work tenure in customer experience and strategy across emerging markets.
Worked at informational technology, (Thomson Reuters), financial markets (Moscow Exchange), and telecommunications (MTS)
More than 40 successful projects at creating feedback management systems, designing client service standards, optimizing business processes, restructuring service departments, designing performance indicators and developing analytical tools
Diploma with honors from Faculty of Sociology and Master's Degree from Faculty of Economics at Lomonosov Moscow State University
Completed Executive MBA program at SKOLKOVO Moscow School of Management
Bachelor Degree with honors from Business-Informatics Faculty (major: Corporate Information Systems) and Master's Degree from Faculty of Management (major: strategic and corporate governance) at Higher School of Economics
More than 17 years in sales and account management across international markets. Andrey has a wide experience in managing company in crisis environment, building sales departments and driving efficiency improvements.
Managed Thomson Reuters financial services and risk business in Brazil. Headed sales and account management departments in Russia, CIS, Middle East and North Africa.
Diploma with honors from Faculty of Management and Master's Degree in Marketing at State University of Management
Completed Thomson Reuters leadership development program